| Bank Testimonials "Hi Greg, I took your web seminar October 6th on Credit Scoring. It was great and one of the most useful and informative classes I’ve taken in a while. I totally enjoyed it." - Vicki O'Flynn, Branch Manager/Consumer Credit Underwriting Officer, Gulf Coast Bank - "Greg, I listened to the webinar today...and I enjoyed it very much... Thanks for the help. I really like the idea you suggest for the policy comment. That is a great idea! Thanks again!" - Bryce Sellers, First National Bank in Altus - "Thanks for talking to our officer group regarding the circumstances under which we can legitimately request a credit report and also for teaching us how to understand the wealth of information contained in the reports. I certainly learned a lot from your presentation and I have numerous other favorable comments." - Thomas Miller, Executive Vice President, Suntrust - "I believe the key elements, which made your training such a success, were your engaging delivery and techniques which were easy for everyone to relate to and implement in the office." - Doug Higgins, Area Executive, Wachovia - Greg, I was happy to recommend you. It's not too often that I hear a speaker that can keep my attention for any length of time. You're one of the few. - Lydia Sosby, Kentucky Bank - "I attended your series on Improving Customer Service. The seminar was very helpful and I really had a great time." - Heather Bowen Tyre, The Peoples Bank - "Your tips on identity verification and skip tracing helped me uncover two fraudulent accounts within four weeks of each other. We didn't loose a single dime on an exposure of $19,500! Also, through effective letter writing, collection calls and the PIF Principal, we have reduced our overall past due percentages to less than one percent of our entire portfolio. Your class was invaluable!" - Matt Owens, First American Bank, Branch Manager - "Greg, thank you for your concern. Although midway through the presentation, the sound continued to cut in and out and there were delays with the slides, our group was able to utilize the handouts. With the handouts we were able to follow along and gleaned some new "pearls" of information. It is refreshing that there are still companies that care about their level of service in the manner that you do. Although your presentation was professional and conducted in a manner that spoke well from experience, one of the things that will always stick out in my mind is your diligence to the level of your commitment to customer service. Thank you," - Donna M. Lawrence, Senior Vice President, Habersham Bank - "Greg, I just wanted to say a huge thank you for your classes this past Friday. They were full of information and I believe all that was taught will make me a better lender and better collector. I look forward to being in touch soon. Thanks again." - Sam Bancroft, HeritageBank, Tennessee - "We enjoyed your training yesterday, and I hope get the chance to learn more from you in the future. Good luck to you & the Bulldogs this fall (as long as you're not playing against any Big-10 schools)! Regards," - Brett Hedden , Heritage Bank of Central Illinois - "Greg, It was nice meeting you as well and thank you for your email with the information you had promised. I very much enjoyed the collections seminar and benefited from the information received. It was time well spent. I will definitely forward this email to the other departments that I feel will benefit." - Ron Harlan, Herget Bank - Thanks Greg! I enjoyed your presentation and I appreciate you emailing me the contact information. I'm sure I will be in touch in the near future! Again, thanks for sharing your knowledge with us last week! - Melissa Kerbow, McIntosh Commercial Bank, Commercial Lending - "Mr. Souther, I attended your seminar on October 19th and would like to commend you for a job well done. I have been to many boring seminars and am glad to say that yours was not among them. Thank you for your help. Sincerely," - Pamela Hancock, Citizens Bank - "Greg, thanks for a great seminar here in Knoxville this week. I came away with several good ideas that will help us to collect some of our problems credits. I have been asked to develop a collection policy for our bank. Thanks again." - Derek Carrier, BankEast - "I enjoyed Greg's presentation & enthusiasm. He made some practical & useful suggestions that I will use in my office upon my return." - Laura Justison, Assistant Vice President, First National Bank of Litchfield - "Mr. Souther knows his stuff and his knowledge made this seminar great!" - Tony Koester, First Bank & Trust, Officer - "Insightful twist on a stressful, real life, essential banking topic." - Woody Myers, The Preferred Bank, Loan Officer - "Greg is easy to listen to-he is able to achieve group participation that allows interaction and helpful tips from other attendees." - Deborah Goben, Loan Review Assistance, Farmers State Bank of Western Illinois - "Greg, I attended your Successful Consumer & Commercial Collection" seminar in Springfield on December 3rd. I gained a lot of good information from your seminar that I am beginning to implement. Thanks for your help." - Jeff Glen, First National Bank of Rochelle - "The role playing helps actively say what you are thinking. There were many helpful tips on ways to collect and how to overcome debtor's excuses. Greg kept everyone thinking and participating." - Shelia Durst, Consumer Loan Processor, Alpha Community Bank - "I feel this class was very informative and the Motivational Appeals, Steps of a Collection Call, the Techniques That Create a Desire to Pay were very beneficial." - Barbara Boyd, Real Estate Collection Supervisor, National Bank - "The seminar gave us new and refreshing ideas for collecting-very informative." - Christine Schmitt, Loan Officer, Alpha Community Bank - "Lot of helpful tips & techniques. I learned how to make collection calls the correct way- asking for PIF!!." - Dawn Good, Loan Clerk, Farmers & Merchants National Bank - "Greg had the ability to hold my attention, even after lunch." - LWE Miller, Vice President, State Bank of Arthur - "Greg is a great speaker. He keeps your attention throughout the day." - Tracy Simonson, Loan Officer, Texico State Bank - "This class was very motivational & informative. I liked the part about asking leading questions to get information you need." - Jodi Wrice, Collection Administrator, National Bank - "Greg brought a high energy level to this topic. I really enjoyed the interaction and the sharing of ideas by the participants." - John Anderson, Loan Officer, Iroquois Federal Savings & Loan - "Very relevant information-Greg has excellent knowledge. He kept it entertaining." - Paul Russow, Executive Vice President, State Bank of Graymont - "Very informative and lots of good tips." - Jennifer Martin, Collector, HomeStar Bank - "Excellent speaker!" - Jim Woolley, Collector, Citizens Bank - "The seminar was very helpful. I learned a lot to help in everyday collections." - Jennifer Leary, Collector, Credit Service Company - "I enjoyed this class very much. It was not boring at all. The speaker keeps you very interested on the subject!" - Carlotta Pulliam, Collector, Credit Service Company - "I thought Greg was a very good speaker. He was very informative and NOT boring!" - Steve Mariscal, Manager, National Bank of Oak Harbor - "The seminar gave me new and interesting ideas, tips, and strategies." - Travis Carr, Community Bank of Wichita - "Quality Presentation!" - Richard Copeland, Collector, Putnam of Grand Avenue Bank - "I enjoyed the seminar very much last week. You put it on with a lot of energy and enthusiasm." - Mark Jones, First Farmers Bank and Trust - "The best seminar I have ever attended." - Tonya McDaniel, Supervisor, Farmers and Merchants Bank - " This was extremely enjoyable. I have attended many seminars that were boring. I learned several tips and had a great time in the process!" - Mary Duffel, Collector, Farmers Bank - "Great Speaker!" - Craig Livergood, Farmers State Bank - "Being new to Collections, the class has been very educational. From basic information to difficult situations, I got a lot from the seminar." - Christine Stone, Collector, Colony Bank of Fitzgerald - "Greg was great!!!" - Kim Butts, Clerk, Farmers and Merchants Bank - "Very Good! I'm Learning and I have picked up many things that will be useful in the future. Very Interesting." - Coylen Payne, Collector, Gordon Bank - " I had an excellent day. I was not looking forward to this, but it turned out to be a great seminar." - Donna McCarter, American Trust Federal Savings Bank - "I have been to several seminars but this is the best one by far. OUTSTANDING JOB BY PRESENTOR!" - Michael Godwin, North Salem State Bank - "Greg, I enjoyed the webinar and will certainly sign up for more. Thanks for your help." - Diane Robinson, Bank of Ashville - |
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