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Credit and Collections Marketing and Customer Service Human Resources GSC Keynote
Credit and Collections Marketing and Customer Service Human Resources GSC Keynote
Credit and Collections Marketing and Customer Service Human Resources GSC Keynote
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Human Resource Development
The most expensive and valuable assets your company has are your employees. And, like any asset it is imperative that you regularly maintain your resources or it diminishes in value and performance. We can help you maintain your valuable human assets!

Training the Trainers - This program is designed for new and seasoned Trainers. For the new Trainer, we cover the basics of training and common mistakes that diminish their impact. For the seasoned veteran, we cover new ideas in education, retention, and ways to make it exciting for them and their students. There is a great deal of interaction, feedback, and loads of practical tips that will help fuel or refuel the fires of learning.

Dealing with Cultural Differencess - Wouldn't it be nice if everyone you worked with or came in contact with were the same? We would all get along! Welcome to the real world-our work environment has changed drastically and not only do we not all look the same, but by no means do we think, act, or have the same values. During this program we will explore our differences and how they can make us stronger.

Preventing Discrimination Suits - A $29.3 million verdict awarded against UBS Warburg, LLC for sex discrimination. A $63,000 verdict awarded against United Parcel Service for condoning a hostile work environment against a lesbian employee. A $400,000 settlement paid out by a municipality to a police officer who claimed fellow officers sexually harassed her.

These are just a few examples of the verdicts and settlements that have taken place - in only the past few months! A sexual harassment claim may not be covered by insurance, and your personal assets may be on the line. Many executives prefer to focus on marketing and on the technical aspects of running an organization or department. As for sexual harassment suits, they figure "it can't happen here."

News Flash: IT CAN HAPPEN ANYWHERE!

An information-packed seminar will explain how to protect yourself and your company from the pain of a sexual harassment lawsuit.

Supervising & Managing for Results - Being in charge means you are responsible for delegating, motivating and praising, delivering criticism and/or discipline, working under pressure, meeting tight deadlines, training new employees, organizing people, projects, and schedules on an ongoing basis, and that's all before lunch!

Stress-less Management - If you work and breath, you are going to have stress. This program examines the common causes of stress and provides solutions on how to deal with daily stressors.

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