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Credit and Collections Marketing and Customer Service Human Resources GSC Keynote
Credit and Collections Marketing and Customer Service Human Resources GSC Keynote
Credit and Collections Marketing and Customer Service Human Resources GSC Keynote
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Effective Billing & Collecting: Facing FACTA Red Flag Compliance
2009 will be remembered as tough collection year. Managing collection efforts during a difficult market requires strong collection knowledge and phone skills when contacting and negotiating payment Identifying loans before they become delinquent requires your staff to have the necessary systems and processes in place to help them identify the suspect customers. This Webinar will provide you with Best Practices designed to help you develop scripts and get your AR into Fiscal Fitness!

One idea put into practice will literally make or save you thousands of dollars!

HIGHLIGHTS
  • Phone scripts and letters that get insure compliance and gets results
  • Calling Techniques-Collecting the money before the competition
  • Collection Tips for habitual late paying customers
  • FACTA Compliance- Reg V & Third Party Vendor Management
  • Reporting past due customers and the benefits to your company
  • Bankruptcy Chapter 7, 13- Steps to protect your organization
  • Investigation-Finding money when the customer says he/she is broke
ABOUT THE PRESENTER - Greg Souther
Greg Souther is President of Greg Souther Consulting & Seminars (gregsouther.com) a firm that provides training and consulting to Financial Institutions in the following areas: Customer Service & Communication; Credit & Collections; Fraud & Security; and Marketing & Sales.

With over 25 years of training and speaking experience, Greg and his associates share practical "how to" advice that everyone can easily understand and use in their daily work environment.

Greg was Co-Owner and Manager of The Credit Bureaus of Southeast Georgia, the parent company for six Credit Reporting and Collection Agencies based in Brunswick, Georgia. Other Management, Marketing, and Human Resource experience includes Credifax, formerly the Credit Bureau of Jacksonville, the Credit Bureau of Valdosta, and the Credit Bureau of Athens.

ORDER & DOWNLOAD THE PRESENTATION & MATERIAL The DOWNLOAD is complete with the audio track and visual presentation from the original webcast, question & answer sessions, plus participant handouts. You will also have the ability to contact the presenter with follow-up questions. With this DOWNLOAD, you will have an "off-the-shelf" training program for your review, for use by those who were not able to attend the live seminar or for future training purposes. Affordable, professional training, when and where you choose!

Order download now for just $199!

Order CD now for just $225!

* Once your credit card has been approved please allow 48 hours for material to be processed and emailed to you. Make sure you include your email address at checkout so that the handouts can be sent to you.

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